Customer Care Plans for Heating and Cooling Equipment in Sisters, OR

Whether you have purchased a new heating and cooling system or just repaired your current system, it is always important to have plans to keep your equipment operational for as long as possible.

Choosing a reputable company like Ponderosa Heating & Cooling to handle all your future repair and maintenance needs is a smart thing to do. You will have peace of mind knowing that we provide excellent products and services, and you will also take comfort in the fact that we will become very familiar with the particular issues of your system. We appreciate your business, and to reward our loyal customers, we offer three customer care plans designed to make your experience with us as easy as possible. We are sure that one of our plans will work for your needs.

Preferred Customer Program

Our basic plan is our Preferred Customer Program. With this program, you will receive service ahead of non-program customers, and your repairs will cost 10% less. The price of this program is locked in as long as you have an active account with us.

Planned Service Program

Our intermediate plan is our Planned Service Program. You will receive same-day priority service, emergency service at any time, and a 20% discount in the price for parts and labor. Most importantly, we will have a trained professional perform two maintenance inspections a year to make sure that your equipment is in top shape.

View the list of services performed during our inspection

Platinum Service Program

Our premier plan is our Platinum Service Program. This program is just like the Planned Service Program except that it qualifies your equipment for a 10-year parts and labor warranty when you renew it annually.


Contact us or call us at 541.549.1605 to see how these plans can work for you!