Customer Care Plans
Preferred Customer Program
- One low budget-friendly price
- Preferred service over non- program customers
- 10% discount on repairs
- Price will never increase as long as your account stays active
- Our most affordable plan
Planned Service Program
- Same-day priority service puts your call to the top of the list
- 24-hour emergency service
- 20% discount on all parts & repairs
- Trained service tech will make 2 scheduled maintenance calls each year to perform the manufacturers' recommended inspections & advise you of any needed repairs
Platinum Service Program
- Includes all the great benefits of the Planned Service Program
- May be purchased anytime within the first year after the equipment was installed
- Yearly renewal qualifies your equipment for a 10-year parts and labor warranty* through Ponderosa Heating & Cooling
How do I sign up?
It's easy — just call us at 541.549.1605
We'll ask a couple of simple questions about your home & your service needs, provide pricing information and sign you up — one call is all it takes!
We service all brands and offer heating & cooling comfort equipment from names you know and trust, like
* Please note, the Platinum Service Program is non-transferable. If you sell your home, become past due on payments or use someone else for your heating system, the warranty is void.