Customer Care Plans

Preferred Customer Program

  • One low budget-friendly price
  • Preferred service over non- program customers
  • 10% discount on repairs
  • Price will never increase as long as your account stays active
  • Our most affordable plan

Planned Service Program

  • Same-day priority service puts your call to the top of the list
  • 24-hour emergency service
  • 20% discount on all parts & repairs
  • Trained service tech will make 2 scheduled maintenance calls each year to perform the manufacturers' recommended inspections & advise you of any needed repairs

View the list of services performed during our inspection

Platinum Service Program

  • Includes all the great benefits of the Planned Service Program
  • May be purchased anytime within the first year after the equipment was installed
  • Yearly renewal qualifies your equipment for a 10-year parts and labor warranty* through Ponderosa Heating & Cooling

How do I sign up?
It's easy — just call us at 541.549.1605

We'll ask a couple of simple questions about your home & your service needs, provide pricing information and sign you up — one call is all it takes!

We service all brands and offer heating & cooling comfort equipment from names you know and trust, like Lennox Heating and Air Conditioning

* Please note, the Platinum Service Program is non-transferable. If you sell your home, become past due on payments or use someone else for your heating system, the warranty is void.