Meet Our Team
The Ponderosa Heating & Cooling,
Plumbing & Electrical
Services Team
Joel V.
HVAC Service Technician
I started in the HVAC industry because I enjoy the challenges this type of work offers. My favorite part about my job is the constant learning that takes place. There are always new problems to solve that are specific to every call.
In my free time, I enjoy fishing, martial arts, hiking, and surfing. My home is in Sisters where I live with my wife, our son, and our pet dog.
Highlighted Review
“Joel was AWESOME!!! Answered all questions that we had, was thorough. Checked all that we asked related to system and explained failures in the equipment we had.
And LOVED his accent and learning about his travels to America and his family. Very nice man. Love him!! Definitely recommend him and Ponderosa Heating and Cooling. They have been coming to the residence, for at least,5 years, every 6 mos, that I know of. A bunch of good people. Definitely recommend.” – Gina M.
Brett D.
HVAC Service Technician
I wanted a career in this industry because I could provide for my family.
I like the challenges of the job. It’s easy for me to work outside my comfort zone, which makes me a better technician and more informative to the customer. In my free time, I love to camp, fish, and play sports with my family. My home is in Stayton where I live with my wife, two kids, and our dog.
Highlighted Review
“We have called Ponderosa twice now for service and have had the absolute best experiences! From the get-go, their call center is very helpful. We get our area technician sent out in a reasonable time
frame and our problem is solved quickly. Our tech Brett is so friendly, professional, and knowledgeable. He makes sure we are well taken care of every time he comes out. We are so thankful to be in great hands with him and the company as a whole every time we need service.” – McKensey H.
Mike D.
HVAC Service Technician
I got into this industry because I wanted to be able to serve my community within a company that is renowned for exceptional customer service and giving back with local stewardship. When I’m working, the best things are the constant variables and challenges that can bring a strong team together to better the community’s living comforts.
In my free time, I enjoy mountain biking, 4-wheeling, CAD designing, and competitive RC car racing. My home is in Bend, and I have an awesome girlfriend, as well as an amazingly wild corgi named Eevee.
Highlighted Review
“Mike D. was very detailed with the information about my gas furnace as well as other aspects of my duct system issues. Very personable and professional. Mike D.’s professionalism is what tells me that I made the right choice in calling Ponderosa Heating and Cooling and will keep me coming back. I fully recommend Their services.” – Kevin H.
Matt H.
HVAC Service Technician
I got into this industry because the opportunity to learn and work with my hands is amazing. Being challenged to solve a problem and make customers comfortable and happy is my favorite thing about this career.
When I’m not working, I enjoy hiking, camping, and blacksmithing. I live in Bend with my wife, our two children, and our two dogs.
Highlighted Review
“Matt was very professional and very knowledgeable. I appreciated him talking and explaining so I could understand.
Also, Jennifer was very friendly and helpful in getting someone out to work that very day.
I will gladly tell my friends and family about Ponderosa Heating & Cooling!” – Amy O.
Nick N.
HVAC Service Technician
I began in this industry because I wanted a change of pace, room to grow and to learn a new skill. I wanted to go back to working with my hands after being at a desk for several years.
What I like best about the HVAC industry is that every day is different, and every call is different. The HVAC industry is so diverse and there are so many ways to apply the skills learned in this trade. Outside of work, I love to fish, hunt, and camp. I grew up in Redmond, and I have a wife and six children. We also have two dogs, five chickens, and 18 pheasants.
Highlighted Review
“Nick arrived on time and was very courteous. He put on his blue booties to keep from tracking anything in. He cleaned our mini split and duct work inside and checked the system in the attic. Our attic opening is on the outside and it is a very small opening which is directly above the large outside unit. Nick just went for it even though it was a tight fit. My husband and I felt he should get a bonus for this. We would be very pleased to have Nick do our maintenance in the future. We give him five stars. Thank you Ponderosa Heating and Cooling for keeping us so comfortable.” – Joanne C.
Kit C.
HVAC Service Technician
I joined the military right when I got out of high school. I was looking for a career path where I could continue to help people, which led me to Ponderosa. I enjoy working with my hands and the HVAC field gives me new challenges each day to overcome.
Outside of work, I enjoy mountain biking, snowboarding, video games, and racing cars in autocross.
Highlighted Review
“Recently had maintenance done and they continue to provide great customer service, from the staff that calls to setup appts, to the technician that stops by to do the HVAC maintenance. Kit answered all my questions, was on time. This company is very professional in how they manage their business.” – K H
Gary F.
HVAC Service Technician
I got into this industry because I was looking for a long-lasting career where I could learn new skills. I know that customers will always have heating and cooling needs and that the industry will be around forever. Before Ponderosa, I worked at Black Butte Ranch as their Housekeeping Operations Manager. I live in Sisters with my family and two dogs.
Outside of work I enjoy fishing, camping, and fantasy football.
Highlighted Review
“Gary was our technician. He was very friendly, thorough, and professional. He took the time to explain the current condition of our HVAC system and offered recommendations. We appreciated his service and advice. Thank you, Gary.” – Bob L.
Andrey S.
HVAC Service Technician
I got into the HVAC industry because I want a stable and steady lifestyle for myself and my family. I have some engineering and HVAC background so I feel Ponderosa will be a great fit for me.
Outside of work, I enjoy skiing, climbing, slacklining, rope jumping, music, cinema, books, & kintsugi.
Highlighted Review
“Andrey arrived right on time and was pleasant and professional. He performed the routine, semi-annual service on our furnace and air conditioner. He detected a problem with the furnace blower, which will be replaced under warranty upon receipt of the part. We continue to be happy with Ponderosa Heating.” – Carol & Mark J.
Bowdy J.
HVAC Service Technician
I have some mechanical experience after working in a Honda shop, and I have also been in the hotel industry. This is an entirely new skill/trade for me, but I’m excited to learn and grow with this new opportunity and feel that I will be a great fit at Ponderosa.
In my free time, I enjoy playing guitar, kickboxing, & playing video games.
Highlighted Review
“Jesse and Bowdy did an excellent job repairing our rusted-out furnace so it could heat until we get it replaced. Bowdy called the next day to check in on us to make sure the furnace was still ok. Chris visited us to give advice and help us select the right new furnace for our home. We were impressed with their expertise and friendly, professional service. Top rating for the entire team.” – Elizabeth C.
Carroll G.
HVAC Journeyman Installer
I began in this industry because I wanted to provide people with heating and cooling services. I saw a lot of fulfillment and satisfaction with finishing a job and leaving customers happy.
In my free time, I enjoy biking, hiking, and snowboarding. I’m local to the area; my home is in Sisters.
Highlighted Review
“Chris came and was very prompt in coming and quoting and looking at my system to give me the most efficient and best value for me and not necessarily what would make them the most money. Carrol and Gus came and did the install right at 9 am. They were extremely polite, conscientious, and very sweet. Helping me with something to allow the driveway clear going out of their way. When they were done after making sure everything ran smoothly they cleaned up and made the area nicer than when they arrived. I could not recommend this company more.” – Michelle M.
Tanner G.
HVAC Journeyman Installer
I began in this industry because my dad has worked in this field for over 20 years, so he was definitely a huge influence to join Ponderosa. What I like best about this line of work are all the benefits that you can receive and the variety of the work.
When I’m not at work, I enjoy hiking, camping, and fishing. My home is in Powell Butte where I live with Kingston, my Border Collie.
Highlighted Review
“I cannot recommend Jake and Tanner highly enough. These two young men were very friendly, exceptionally professional, and just a delight to have in my home for 1.5 days for this installation. Very appreciative of their excellent work.” – Patty S.
Gus B.
HVAC Journeyman Installer
I began in this industry initially through chance, but over time, I have grown to enjoy the sense of accomplishment and pride from finished jobs.
I like being able to step back from a completed job and taking pride in the time and effort that I put into something that looks and works perfectly. In my free time, I’m an amateur artist and a technophile – computers, and gadgets are a bit of an obsession of mine. My home is in Bend where I live with my dog.
Highlighted Review
“Chris came and was very prompt in coming and quoting and looking at my system to give me the most efficient and best value for me and not necessarily what would make them the most money. Carrol and Gus came and did the installation right at 9 am. They were extremely polite, conscientious, and very sweet. Helping me with something to allow the driveway clear going out of their way. When they were done after making sure everything ran smoothly they cleaned up and made the area nicer than when they arrived. I could not recommend this company more.” – Michele M.
Ethan B.
HVAC Install Apprentice
I came to Ponderosa after an extensive career in the craft beer/brewpub industry. I am interested in a sales position in the future but wanted to learn about the industry from a reputable company with a strong culture. It doesn’t hurt that my brother has been asking me to join the team for the last 6 years.
Outside of work, I love to play video games, go backpacking, and go snowboarding.
Highlighted Review
“Earlier this week, Ponderosa Heating & Cooling installed a new HVAC system (heat pump and air handler) at my residence. The product itself is not the subject of this brief review; rather, it is the installation crew that I would like to recognize — and compliment — here. Jake and Ethan spearheaded the effort, and I cannot remember a time when I have been as impressed with the professionalism, expertise, courtesy, and workmanship of a contractor as I am with Jake, Ethan, and their colleagues, from the rip-out of the old unit to the installation, testing, and site cleanup of the new unit. I appreciate their five-star work, and, as a result, I highly recommend the services of Ponderosa to anyone who needs high-quality heating & cooling services.” – Nathan W.
Iris R.
HVAC Install Apprentice
I wanted to get into this trade because my father has been a Journeyman installer for over fifteen years and it was something I thought I would enjoy and be good at.
Outside of work, I love to cook, play guitar, and go on walks with my dogs.
Highlighted Review
Coming Soon!
William B.
HVAC Install Apprentice
I am coming over to Ponderosa with my family from Portland, where I was a security guard. I wanted to get into the HVAC industry because I wasn’t just looking for another job, I wanted to find my career.
Outside of work, I love to work on cars, go on hikes, and build various things around the house.
Highlighted Review
Coming Soon!
Garry B.
Journeyman Service Plumber
I started as a laborer on a construction site, and I decided to take the opportunity to become a plumbing apprentice.
What I love most about my job is the great sense of accomplishment that comes from creating, installing, or repairing plumbing and hydronic heating systems. In my spare time, I enjoy fishing and hiking. My family and I live on a farm in Prineville, so I really like the quietness of the country. I have five children and three dogs.
Highlighted Review
“Excellent service today by Gary. Great personality and professionalism. Patient and thorough. complicated repair at first, then very complete in the end. Highly recommend Gary and Ponderosa Heating & Cooling.” – Ronald F.
Jesse I.
Journeyman Service Plumber
I began a career in the plumbing industry because it’s a great trade and there’s enough work for me to provide for my family. Plumbing is really diverse – I can be doing industrial groundwork all the way to residential service.
In my free time, I enjoy fishing, hiking, snowboarding, archery, golfing, racquetball, and boating. My home is in Bend; I have two sons and a Yorkie named Max.
Highlighted Review
“Jesse I was super helpful and got multiple issues fixed quickly. Was very knowledgeable and willing to explain issues, as well as work with us to replace our faucet. A+ service.” – Austin R
Elliot E.
Journeyman Service Plumber
I originally became a plumber because I was looking for a steady career to be able to provide for my family. I like the challenge of problem-solving, the ability to help customers, and the art of craftsmanship that comes with the plumbing industry. I have been a plumber for 20 years now! I have lived in Redmond since 2005 with my wife and two little girls.
Outside of work, I enjoy skiing, camping, hunting, and music.
Highlighted Review
Coming Soon!
Jason W.
Plumbing Apprentice
I live in Crooked River Ranch and have been in the plumbing industry for around 3 years now. I was a school janitor for 5 years and really enjoyed the plumbing part of the job. I love the challenges that come with plumbing, and I enjoy problem-solving and fixing issues for people.
Outside of work, I enjoy computers/technology, 3D printing, and doing puzzles.
Highlighted Review
Coming Soon!
Cody L.
Journeyman Service Electrician
I began in the electrical industry because it allows me diversity in the workplace. In this field, I’m able to provide a good living for my family and at the same time, learn something new every day.
What I like best about what I do is being able to meet new people and see new places each day. I’m a big outdoor enthusiast, so in my free time I enjoy hiking, biking, and fishing (and I also double as an Etch-a-Sketch artist – fun fact!) My home is in Bend where I live with my wife and two children, with our two dogs and pet python.
Highlighted Review
“They had to change out the main Electrical Panel, due to a failure of the plastic panel dividing the main power supply cables and the bus bar. Cody, the tech, found the problem through just a cursory look inside the Main Powerbox. This problem could have resulted in an extreme injury/death to anyone trying to move the cables, causing an arch from the supply to the housing. Or, it could have caused a major house fire. Cody did a wonderful job and kept us informed throughout the entire process. Cody proved himself a very knowledgeable and friendly gentleman/Technician!
I’ve never given any company, or individual, a 5 Star rating, until now! I’m a Retired Licensed General Contractor.” – Steve S.
Brent M.
Journeyman Service Electrician
I have an extensive background in construction, where I was a foreman in the new construction phase of completing buildings. I felt a little burnt out, physically and mentally, and wanted to find a career that I could do ache and pain-free for the foreseeable future. I am married and have two sons.
Outside of work I enjoy archery, hunting, fishing, camping, softball, and spending time with family.
Highlighted Review
“Brent was very efficient, knowledgeable, and willing to go above and beyond his duties as we had other problems arise. Thank you for your hard work! We appreciate you! We know who to call for future issues.” – Lynda P.
Jason V.
Journeyman Service Electrician
I have lived and worked in Central Oregon for most of my life. I became an Electrician because the field showed a lot of growth opportunities and it seemed like the right career choice for me.
In my free time, I enjoy team roping.
Highlighted Review
“Excellent interest in detail with comprehensive electrical analysis of the whole home.” – James B.
Steve S.
Journeyman Service Electrician
I have lived in Colorado for the past 23 years and have moved to Oregon for a new opportunity. I got into this trade because I have always thought electrical work was interesting, and it gives me an opportunity to use my hands and problem-solve every day.
Highlighted Review
“Steve was probably the most professional and hard worker we have ever hired. He was extremely knowledgeable, friendly, and efficient. He actually was able to get done three projects in one day. One of our projects was very difficult and yet, he was still able to get it done perfectly. We are so please and beyond satisfied with the work and results. I highly recommend Steve and Ponderosa!!” – Heather W.
Matt W.
Electrical Apprentice
I went to college to study electrical engineering and discovered the electrical apprenticeship program Ponderosa offered. I enjoy being in the field and working with my hands, which makes this a great fit. I live in Bend with my family.
In my free time, I enjoy hiking, rock climbing, fly fishing, and really anything that gets me outdoors.
Highlighted Review
“I was having a tough time finding an Electrician, Ponderosa was able to set this up for me. This started my interaction with Melanie that helped me with scheduling and connected me to Cody. They have been fantastic to work with and completed my job. Cody and Matt were very professional, worked hard, and cleaned up every area they worked in. I have already recommended Ponderosa to family and friends and look forward to future projects together.” – Sue P.
Jake C.
Electrical Apprentice
I started in this industry because I’ve always had a passion for working in the trades.
What I like best about what I do is the constant change day by day. There’s always something different, and there’s a ton of room for growth. In my spare time, I enjoy working with my hands and on my truck, building things, and relaxing with family and friends. My home is in Sunriver where I live with my wife.
Highlighted Review
“Jake, Ethan, and Matt were highly professional, friendly, knowledgeable, and patient with explanations. My new system is performing beautifully. I now keep my thermostat set at a lower temperature and my home is warmer.
Thank you, Jake, Ethan, and Matt..!!!” – Ralph S.
Chris G.
Account Manager
I have always had a passion for all aspects of heating and cooling, so this seemed to be a good fit.
My favorite part about my job is getting to improve customers’ air quality and comfort. When I’m not at work, I enjoy fly fishing and woodworking in my free time. My home is in Powell Butte where I live with my wife, kids, and pets.
Highlighted Review
“Extremely knowledgeable and friendly Comfort Advisor Chris provided us with a prompt and accurate quote for different efficient options to best suit our home layout and heating demands. Happily surprised by their short lead time for the complete install of air handler and heat pump, as well as adding an additional return vent to help balance our system. The professional install team arrived on time and clearly take pride in their work with their attention to detail and organization. It’s no wonder why they came highly recommended; this is a rare stellar company.” – Michelle S.
Tim A.
Account Manager
My wife and I recently relocated back to Bend, and the chance to become a comfort advisor presented itself, so I took it! It was also a welcome change of industry from years spent in the technician world.
The best part about my job is working with the general consumer and connecting with the customer, rather than working with CEOs, CFOs, CIOs, etc. In my free time, I love golfing, traveling, hiking, and water sports – really anything that involves being outside. My home is in Bend where I live with my wife and our cat.
Highlighted Review
“We had several great interactions with Tim, our sales rep, who helped us decide what the best system would be for us and we settled on a ductless heating and AC unit. He spent an hour with my husband running through options for the best way to get electrical to the exterior unit and settled on a plan that would work very well for us.” – Breanna C.
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Contact Us Today!
Complete Home Services
PERFORMED TO COMPLETE SATISFACTION